Hi - I answer from the OpenSmartRoute documentation: routing, the API, plans and quotas, self-hosting. Ask away, or open a support ticket if you need a person.
Grounded in the docs - follow a source before acting on it.
review-response-writer - Skill - OpenSmartRoute
Skillv1.0.0
review-response-writer
Write responses to customer reviews that help local ranking. Use weekly.
Imported from chatseo/playbooks (full-seo-department/skills/review-response-writer/SKILL.md). Install upstream with npx skills add chatseo/playbooks --skill review-response-writer. Copyright stays with the author.
For each review, write a response under 60 words. Thank by name, address the specific point raised, and where natural include the service and city once.
Negative reviews: acknowledge, take it offline with a contact route, never argue, never blame the customer.
Do not use the same opening line twice across responses.
End with the one review that needs a reply today.
Use it
Copy one of these into your project. Installing also returns the manifest and these snippets.
# after Install: the listing is in your workspace's routing pool - a plan picks it for its slot
curl -s -X POST https://api.opensmartroute.ai/api/v1/route -H 'Authorization: Bearer $OSR_API_KEY' -H 'Content-Type: application/json' -d '{"text": "...", "plan": true}'
Manifest
An Open Capability Manifest: the router reads it to know what this does, what it costs and when to pick it.
{
"ocm": "1",
"id": "chatseo-playbooks-review-response-writer",
"kind": "skill",
"name": "review-response-writer",
"description": "Write responses to customer reviews that help local ranking. Use weekly.",
"publisher": "chatseo",
"version": "1.0.0",
"capabilities": {
"domains": [
"customer_support"
],
"tags": [
"skill-md",
"github"
],
"languages": [
"en"
]
},
"quality_prior": 0.6,
"examples": [
"Write responses to customer reviews that help local ranking. Use weekly."
],
"primary": false,
"metadata": {
"source": {
"provider": "github",
"repository": "https://github.com/chatseo/playbooks",
"path": "full-seo-department/skills/review-response-writer/SKILL.md",
"ref": "fac2dae2da2f35bbaba6c7175f8c1ec2e615ab60",
"url": "https://github.com/chatseo/playbooks/blob/fac2dae2da2f35bbaba6c7175f8c1ec2e615ab60/full-seo-department/skills/review-response-writer/SKILL.md",
"key": "chatseo/playbooks/full-seo-department/skills/review-response-writer/SKILL.md"
}
},
"instructions": "For each review, write a response under 60 words. Thank by name, address the specific point raised, and where natural include the service and city once.\nNegative reviews: acknowledge, take it offline with a contact route, never argue, never blame the customer.\nDo not use the same opening line twice across responses.\nEnd with the one review that needs a reply today.",
"cost": {
"context_tokens": 91
}
}
Fetch it by URL: GET /api/v1/registry/chatseo-playbooks-review-response-writer/manifest?version=1.0.0
Reviews
Star ratings from people who tried it. One review per account; edit yours any time.
No reviews yet. Install it, try it, and be the first to rate it.
