Imported from davepoon/buildwithclaude (plugins/claude-ops/skills/ops-comms/SKILL.md). Install upstream with npx skills add davepoon/buildwithclaude --skill ops-comms. Copyright stays with the author.

OPS ► COMMS

Runtime Context

Before executing, load available context:

1. Daemon health: Read ${CLAUDE_PLUGIN_DATA_DIR:-$HOME/.claude/plugins/data/ops-ops-marketplace}/daemon-health.json

   • Check wacli-sync status before any WhatsApp operation
   • Also check ~/.wacli/.health — if not status=connected, surface auth issue before proceeding

2. Ops memories: Before drafting any message, check ${CLAUDE_PLUGIN_DATA_DIR}/memories/:

   • contact_*.md — load profile for the recipient
   • preferences.md — match user's communication style, language, and tone
   • donts.md — restrictions that must not appear in any draft

3. Preferences: Read ${CLAUDE_PLUGIN_DATA_DIR}/preferences.json for default_channels to determine which channel to prefer when multiple are available for a contact.

CLI/API Reference

wacli (WhatsApp)

Health file — check ~/.wacli/.health BEFORE any wacli command:

• status=connected → proceed
• status=needs_auth or status=needs_reauth → prompt user for QR scan, do NOT run wacli commands

gog CLI (Gmail/Calendar)

Parse $ARGUMENTS and route immediately:

Routing table

Natural-language parsing: phrases like send "deploy done" to #general on discord or to #ops-alerts on Discord should resolve to the discord branch below. Extract the channel token (the word after #, case-insensitive) and pass it as the first arg to bin/ops-discord send.

Send flow: send [message] to [contact]

1. Parse contact name and message from $ARGUMENTS.
2. Determine channel by contact lookup:
   • Check WhatsApp: wacli contacts --search "[contact]" --json 2>/dev/null
   • Check Slack: mcp__claude_ai_Slack__slack_search_users with query: "[contact]"
   • Check email: known from context or ask
3. If multiple channels found, use AskUserQuestion: [WhatsApp] / [Slack] / [Email]
4. Always preview before sending. Use AskUserQuestion to confirm:

Ready to send via [channel]:
  To: [contact name] ([identifier])
  Message: "[full message text]"

  [Send now]  [Edit message]  [Cancel]

If user picks "Edit message", use AskUserQuestion with free-text to get the revised message, then re-preview.

5. Send via the chosen channel. Confirm with: Sent to [contact] via [channel] ✓

WhatsApp send

CRITICAL — READ BEFORE SENDING: Before drafting ANY WhatsApp reply, you MUST:

1. Read the full conversation: wacli messages list --chat "<JID>" --limit 20 --json
2. Understand which messages are from the user (FromMe: true) vs the contact
3. Summarize what the conversation is about and what the contact is asking
4. Only THEN draft a reply that addresses what the contact actually said

Never send a reply based on a single message. A message like "can you pull it from Klaviyo?" means nothing without knowing what "it" refers to from prior messages.

Pre-flight: Before any wacli command, check ~/.wacli/.health. If status=needs_auth or status=needs_reauth, prompt the user: "WhatsApp needs re-authentication. Run wacli auth in a separate terminal and scan the QR code, then type 'done'." Use AskUserQuestion: [Done — re-paired], [Skip WhatsApp]. On Done, restart daemon: launchctl kickstart -k gui/$(id -u)/com.claude-ops.wacli-keepalive, wait 5s.

wacli send --to "[contact]" --message "[message]"

Slack send

Use mcp__claude_ai_Slack__slack_send_message with resolved channel/user ID.

Email send (draft)

Use mcp__claude_ai_Gmail__create_draft — always create draft first. Then use AskUserQuestion:

Draft created for [recipient]:
  Subject: [subject]
  Body: [preview]

  [Send now]  [Keep as draft]  [Edit]

Read flow: read [channel]

WhatsApp:

wacli chats --limit 10 --json 2>/dev/null

Show last 10 chats with sender, preview, timestamp.

Email: Use mcp__claude_ai_Gmail__search_threads with query: "in:inbox" (NOT is:unread — scan full inbox including read messages), show thread list.

Slack: Use mcp__claude_ai_Slack__slack_search_public_and_private with query: "in:channel" (NOT is:unread — scan full recent activity).

Telegram: Use mcp__claude_ops_telegram__get_updates (limit: 20) and mcp__claude_ops_telegram__list_chats. Fall back to: telegram-cli --exec "dialog_list" 2>/dev/null || echo "Telegram MCP not configured"

Discord: ${CLAUDE_PLUGIN_ROOT}/bin/ops-discord read "<CHANNEL_ID>" --limit 20 --json — requires DISCORD_BOT_TOKEN (or credential-store discord/bot-token). Fall back to bin/ops-discord channels --json if the user doesn't know the channel ID and DISCORD_GUILD_ID is set.

Notion: Use mcp__claude_ai_Notion__notion-search with the user's query (or query: "" sorted by last_edited_time for general browsing). For each result:

• Fetch full page content with mcp__claude_ai_Notion__notion-fetch using the page URL/ID from search results
• Get comments with mcp__claude_ai_Notion__notion-get-comments
• Show page title, database name, last editor, and recent comments

Notion API fallback: If MCP tools fail and NOTION_API_KEY is set, use curl -s -H "Authorization: Bearer $NOTION_API_KEY" -H "Notion-Version: 2022-06-28" -X POST https://api.notion.com/v1/search -d '{"query":"<QUERY>","page_size":10}'

Notion comment/reply

Use mcp__claude_ai_Notion__notion-create-comment with the page ID to reply to a comment thread. For creating new pages in a database, use mcp__claude_ai_Notion__notion-create-pages.

Always preview before commenting:

Ready to comment on Notion page:
  Page: [page title]
  Comment: "[comment text]"

  [Post comment]  [Edit]  [Cancel]

Telegram send

Use mcp__claude_ops_telegram__send_message with chat_id (from list_chats) and text.

Discord send

Shell out to bin/ops-discord send. Three invocation shapes:

# By channel alias (resolves DISCORD_WEBHOOK_<UPPER> or DISCORD_WEBHOOK_URL)
${CLAUDE_PLUGIN_ROOT}/bin/ops-discord send "<channel-alias>" "<message>" --json

# By channel snowflake (17-20 digit ID, routed through bot token)
${CLAUDE_PLUGIN_ROOT}/bin/ops-discord send "<CHANNEL_ID>" "<message>" --json

# By full webhook URL (useful when the URL is stored per-project)
${CLAUDE_PLUGIN_ROOT}/bin/ops-discord send "https://discord.com/api/webhooks/<ID>/<TOKEN>" "<message>" --json

If the script exits 1 with {"error":"no discord credential configured — run /ops:setup discord"}, prompt the user via AskUserQuestion (≤4 options per Rule 1): [Run /ops:setup discord] / [Paste webhook URL now] / [Skip]. Do NOT silently skip — that violates Rule 3.

Note: DISCORD_WEBHOOK_URL is shared with the ops-fires notification sink (scripts/ops-notify.sh). When pre-existing, prefer it as the default for /ops:comms discord send rather than asking the user to set a separate value.

Empty arguments — channel picker

Display the header, then use batched AskUserQuestion calls (max 4 options each):

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 OPS ► COMMS
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Before presenting options, read ${CLAUDE_PLUGIN_DATA_DIR}/preferences.json and check which channels are configured. Only show configured channels. If <=4 total options (configured channels + "Send a message"), present in a single call. If >4, batch:

AskUserQuestion call 1 — Read channels:

  [Read WhatsApp]
  [Read Email]
  [Read Slack]
  [More...]

AskUserQuestion call 2 (only if "More..."):

  [Read Telegram]
  [Send a message]

If all channels are configured, that's 5 options — always batch. If only 3 channels are configured, "Read X" + "Read Y" + "Read Z" + "Send a message" = 4, fits in one call.

Execute the selected action.