Hi - I answer from the OpenSmartRoute documentation: routing, the API, plans and quotas, self-hosting. Ask away, or open a support ticket if you need a person.
Grounded in the docs - follow a source before acting on it.
Dispatch Tickets - Tool - OpenSmartRoute
Toolv1.0.0
Dispatch Tickets
List, search, create, update, and reply to support tickets across your Dispatch Tickets brands.
Copy one of these into your project. Installing also returns the manifest and these snippets.
# after Install: the listing is in your workspace's routing pool - nothing else to configure
curl -s -X POST https://api.opensmartroute.ai/api/v1/route -H 'Authorization: Bearer $OSR_API_KEY' -H 'Content-Type: application/json' -d '{"text": "...", "plan": true}'
# or pin it on the OpenAI-compatible endpoint: {"model": "mcp-com-dispatchtickets-dispatch-tickets", ...}
Manifest
An Open Capability Manifest: the router reads it to know what this does, what it costs and when to pick it.