Imported from Servosity/msp-skills (skills/connectwise-manage/SKILL.md). Install upstream with npx skills add Servosity/msp-skills --skill connectwise-manage. Copyright stays with the author (Apache-2.0).

ConnectWise PSA - Printing Press CLI

Prerequisites: Install the CLI

This skill drives the connectwise-manage-cli binary. You must verify the CLI is installed before invoking any command from this skill. If it is missing, install it first:

macOS / Linux:

bash <(curl -fsSL https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/connectwise-manage/install.sh)

Windows (PowerShell):

iwr -useb https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/connectwise-manage/install.ps1 | iex

Verify: connectwise-manage-cli --version
Ensure ~/.local/bin (macOS / Linux) or %LOCALAPPDATA%\Programs\msp-skills (Windows) is on $PATH.

The installer downloads the connectwise-manage-cli and connectwise-manage-mcp binaries into ~/.local/bin (macOS / Linux) or %LOCALAPPDATA%\Programs\msp-skills (Windows). It does not register the skill with your agent and writes no MCP client config - see mcp-install.md for that wire-up.

If --version reports "command not found" after install, the runtime cannot see the binary directory on $PATH. Do not proceed with skill commands until verification succeeds.

A spec-generated CLI over the ConnectWise Manage REST API covering tickets, time, companies, contacts, agreements, configurations, projects, opportunities, and members. It syncs the high-gravity entities into a local SQLite store so you get instant full-text search and cross-table views the PSA never surfaces in one place - unbilled reconciles tickets against logged time, account assembles a full company 360, board/stale/workload give a dispatcher's queue at a glance. Every command speaks --json/--select and the whole tree is exposed as an MCP server for AI-driven triage.

When to Use This CLI

Use this CLI when an MSP task touches the ConnectWise PSA system-of-record from the terminal or an agent: triaging or updating service tickets, logging billable time, pulling company / contact / agreement context, checking the CMDB, or reconciling unbilled work and agreement burn. It is the right choice when you want offline-fast queries, cross-entity views the web UI can't compose, or an MCP surface over the PSA. It is not the right choice for ConnectWise Automate (RMM) or for tenant administration screens the REST API doesn't cover.

Unique Capabilities

These capabilities aren't available in any other tool for this API.

Local joins that compound

unbilled - Find tickets you touched or closed in a window that have zero or under-threshold time logged against them.

Reach for this before a billing cutoff or at end-of-day to catch revenue leaking from unlogged time.
```
connectwise-manage-cli unbilled --since 7d --agent
```
account - One card for a company: contacts, active agreements, deployed configurations, open-ticket count, and last activity.

Use it to prep a QBR or to get full context before any escalation call without clicking through tabs.
```
connectwise-manage-cli account "Acme Corp" --agent
```
agreement-burn - Hours logged against an agreement's company in a period versus the agreement's allotment, as a utilization percentage with over/under flag.

Use it to spot unprofitable clients before they blow their block-hours.
```
connectwise-manage-cli agreement-burn --period 30d --agent
```

Dispatcher views

board - Open tickets on a board, oldest first, with each ticket's age, owner, status, and priority joined from the synced reference data.

Reach for this for the morning queue sweep instead of reloading the web board view.
```
connectwise-manage-cli board 2 --unassigned
```
stale - Open tickets with no update in N days, oldest first, with board and owner columns so you see what's rotting and whose it is.

Use it for the daily 'what's rotting on my board' pass before standup.
```
connectwise-manage-cli stale --days 5
```
workload - Open ticket count and aging per tech, so you route the next ticket to whoever is lightest.

Reach for this when deciding who should take a new escalation.
```
connectwise-manage-cli workload --agent
```

Query ergonomics

condition - Build a validated ConnectWise conditions expression from flags (handling string quoting, bracketed dates, and AND-default / OR-parentheses), or explain what an existing expression queries.

Use it whenever a list command returns surprisingly empty - the DSL's quoting and AND/OR rules are the usual culprit.
```
connectwise-manage-cli condition build --field board/name --op = --value "Help Desk"
```

Command Reference

company - Manage company

connectwise-manage-cli company delete-companies-by-id - Delete ConnectWise.Apis.v3_0.v2015_3.Company.Company.Company
connectwise-manage-cli company delete-companies-statuses-by-id - Delete CompanyStatus
connectwise-manage-cli company delete-companies-types-by-id - Delete Usage
connectwise-manage-cli company delete-configurations-bulk - Delete BulkResult
connectwise-manage-cli company delete-configurations-by-id - Delete Configuration
connectwise-manage-cli company delete-configurations-statuses-by-id - Delete ConfigurationStatus
connectwise-manage-cli company delete-configurations-types-by-id - Delete ConfigurationType
connectwise-manage-cli company delete-contacts-by-id - Delete ApiContact
connectwise-manage-cli company delete-contacts-departments-by-id - Delete Usage
connectwise-manage-cli company delete-contacts-relationships-by-id - Delete ContactRelationship
connectwise-manage-cli company delete-contacts-types-by-id - Delete ContactType
connectwise-manage-cli company get-companies - Get List of ConnectWise.Apis.v3_0.v2015_3.Company.Company.Company
connectwise-manage-cli company get-companies-by-id - Get ConnectWise.Apis.v3_0.v2015_3.Company.Company.Company
connectwise-manage-cli company get-companies-by-id-usages - Get List of Usage Count
connectwise-manage-cli company get-companies-by-parent-id-custom-status-notes - Get List of CompanyCustomNote
connectwise-manage-cli company get-companies-by-parent-id-groups - Get List of CompanyGroup
connectwise-manage-cli company get-companies-by-parent-id-management-report-notifications - Get List of ManagementReportNotification
connectwise-manage-cli company get-companies-by-parent-id-management-report-setup - Get List of ManagementReportSetup
connectwise-manage-cli company get-companies-by-parent-id-management-summary-reports - Get List of CompanyManagementSummary
connectwise-manage-cli company get-companies-by-parent-id-notes - Get List of CompanyNote
connectwise-manage-cli company get-companies-by-parent-id-sites - Get List of CompanySite
connectwise-manage-cli company get-companies-by-parent-id-teams - Get List of CompanyTeam
connectwise-manage-cli company get-companies-by-parent-id-tracks - Get List of ContactTrack
connectwise-manage-cli company get-companies-by-parent-id-type-associations - Get List of CompanyTypeAssociation
connectwise-manage-cli company get-companies-count - Get Count of ConnectWise.Apis.v3_0.v2015_3.Company.Company.Company
connectwise-manage-cli company get-companies-default - Get ConnectWise.Apis.v3_0.v2015_3.Company.Company.Company
connectwise-manage-cli company get-companies-info - Get List of CompanyInfos
connectwise-manage-cli company get-companies-info-count - Get Count of CompanyInfos
connectwise-manage-cli company get-companies-info-types - Get List of CompanyTypeInfo
connectwise-manage-cli company get-companies-statuses - Get List of CompanyStatus
connectwise-manage-cli company get-companies-statuses-by-id - Get CompanyStatus
connectwise-manage-cli company get-companies-statuses-count - Get Count of CompanyStatus
connectwise-manage-cli company get-companies-types - Get List of CompanyType
connectwise-manage-cli company get-companies-types-by-id - Get CompanyType
connectwise-manage-cli company get-companies-types-count - Get Count of CompanyType
connectwise-manage-cli company get-configurations - Get List of Configuration
connectwise-manage-cli company get-configurations-by-id - Get Configuration
connectwise-manage-cli company get-configurations-count - Get Count of Configuration
connectwise-manage-cli company get-configurations-statuses - Get List of ConfigurationStatus
connectwise-manage-cli company get-configurations-statuses-by-id - Get ConfigurationStatus
connectwise-manage-cli company get-configurations-statuses-count - Get Count of ConfigurationStatus
connectwise-manage-cli company get-configurations-statuses-info - Get List of ConfigurationStatusInfos
connectwise-manage-cli company get-configurations-types - Get List of ConfigurationType
connectwise-manage-cli company get-configurations-types-by-id - Get ConfigurationType
connectwise-manage-cli company get-configurations-types-count - Get Count of ConfigurationType
connectwise-manage-cli company get-contacts - Get List of ApiContact
connectwise-manage-cli company get-contacts-by-id - Get ApiContact
connectwise-manage-cli company get-contacts-by-id-image - Get ValidatePortalResponse
connectwise-manage-cli company get-contacts-by-id-info - Get ContactInfos
connectwise-manage-cli company get-contacts-by-id-portal-security - Get List of PortalSecurity
connectwise-manage-cli company get-contacts-by-id-usages - Get List of Usage Count
connectwise-manage-cli company get-contacts-by-parent-id-communications - Get List of ContactCommunication
connectwise-manage-cli company get-contacts-by-parent-id-groups - Get List of ContactGroup
connectwise-manage-cli company get-contacts-by-parent-id-notes - Get List of ContactNote
connectwise-manage-cli company get-contacts-by-parent-id-tracks - Get List of ContactTrack
connectwise-manage-cli company get-contacts-by-parent-id-type-associations - Get List of ContactTypeAssociation
connectwise-manage-cli company get-contacts-count - Get Count of Usage
connectwise-manage-cli company get-contacts-default - Get ApiContact
connectwise-manage-cli company get-contacts-departments - Get List of ContactDepartment
connectwise-manage-cli company get-contacts-departments-by-id - Get ContactDepartment
connectwise-manage-cli company get-contacts-departments-count - Get Count of ContactDepartment
connectwise-manage-cli company get-contacts-departments-info - Get List of ContactDepartmentInfos
connectwise-manage-cli company get-contacts-info - Get List of ContactInfos
connectwise-manage-cli company get-contacts-info-count - Get Count of ContactInfos
connectwise-manage-cli company get-contacts-relationships - Get List of ContactRelationship
connectwise-manage-cli company get-contacts-relationships-by-id - Get ContactRelationship
connectwise-manage-cli company get-contacts-relationships-count - Get Count of ContactRelationship
connectwise-manage-cli company get-contacts-types - Get List of ContactType
connectwise-manage-cli company get-contacts-types-by-id - Get ContactType
connectwise-manage-cli company get-contacts-types-count - Get Count of ContactType
connectwise-manage-cli company get-contacts-types-info - Get List of ContactTypeInfo
connectwise-manage-cli company patch-companies-by-id - Patch ConnectWise.Apis.v3_0.v2015_3.Company.Company.Company
connectwise-manage-cli company patch-companies-statuses-by-id - Patch CompanyStatus
connectwise-manage-cli company patch-companies-types-by-id - Patch CompanyType
connectwise-manage-cli company patch-configurations-by-id - Patch Configuration
connectwise-manage-cli company patch-configurations-by-id-change-type - Patch Configuration
connectwise-manage-cli company patch-configurations-statuses-by-id - Patch ConfigurationStatus
connectwise-manage-cli company patch-configurations-types-by-id - Patch ConfigurationType
connectwise-manage-cli company patch-contacts-by-id - Patch ApiContact
connectwise-manage-cli company patch-contacts-departments-by-id - Patch ContactDepartment
connectwise-manage-cli company patch-contacts-relationships-by-id - Patch ContactRelationship
connectwise-manage-cli company patch-contacts-types-by-id - Patch ContactType
connectwise-manage-cli company post-companies - Post ConnectWise.Apis.v3_0.v2015_3.Company.Company.Company
connectwise-manage-cli company post-companies-by-id-merge - Post SuccessResponse
connectwise-manage-cli company post-companies-by-parent-id-custom-status-notes - Post CompanyCustomNote
connectwise-manage-cli company post-companies-by-parent-id-groups - Post CompanyGroup
connectwise-manage-cli company post-companies-by-parent-id-management-report-notifications - Post ManagementReportNotification
connectwise-manage-cli company post-companies-by-parent-id-management-report-setup - Post ManagementReportSetup
connectwise-manage-cli company post-companies-by-parent-id-management-summary-reports - Post CompanyManagementSummary
connectwise-manage-cli company post-companies-by-parent-id-notes - Post CompanyNote
connectwise-manage-cli company post-companies-by-parent-id-sites - Post CompanySite
connectwise-manage-cli company post-companies-by-parent-id-teams - Post CompanyTeam
connectwise-manage-cli company post-companies-by-parent-id-tracks - Post ContactTrack
connectwise-manage-cli company post-companies-by-parent-id-type-associations - Post CompanyTypeAssociation
connectwise-manage-cli company post-companies-statuses - Post CompanyStatus
connectwise-manage-cli company post-companies-types - Post CompanyType
connectwise-manage-cli company post-configurations - Post Configuration
connectwise-manage-cli company post-configurations-bulk - Post Configuration
connectwise-manage-cli company post-configurations-statuses - Post ConfigurationStatus
connectwise-manage-cli company post-configurations-types - Post ConfigurationType
connectwise-manage-cli company post-configurations-types-copy - Post Board
connectwise-manage-cli company post-contacts - Post ApiContact
connectwise-manage-cli company post-contacts-by-parent-id-communications - Post ContactCommunication
connectwise-manage-cli company post-contacts-by-parent-id-groups - Post ContactGroup
connectwise-manage-cli company post-contacts-by-parent-id-notes - Post ContactNote
connectwise-manage-cli company post-contacts-by-parent-id-tracks - Post ContactTrack
connectwise-manage-cli company post-contacts-by-parent-id-type-associations - Post ContactTypeAssociation
connectwise-manage-cli company post-contacts-departments - Post ContactDepartment
connectwise-manage-cli company post-contacts-relationships - Post ContactRelationship
connectwise-manage-cli company post-contacts-request-password - Post PortalSecurity
connectwise-manage-cli company post-contacts-types - Post ContactType
connectwise-manage-cli company post-contacts-validate-portal-credentials - Post ValidatePortalResponse
connectwise-manage-cli company put-companies-by-id - Put ConnectWise.Apis.v3_0.v2015_3.Company.Company.Company
connectwise-manage-cli company put-companies-statuses-by-id - Put CompanyStatus
connectwise-manage-cli company put-companies-types-by-id - Put CompanyType
connectwise-manage-cli company put-configurations-bulk - Put Configuration
connectwise-manage-cli company put-configurations-by-id - Put Configuration
connectwise-manage-cli company put-configurations-statuses-by-id - Put ConfigurationStatus
connectwise-manage-cli company put-configurations-types-by-id - Put ConfigurationType
connectwise-manage-cli company put-contacts-by-id - Put ApiContact
connectwise-manage-cli company put-contacts-departments-by-id - Put ContactDepartment
connectwise-manage-cli company put-contacts-relationships-by-id - Put ContactRelationship
connectwise-manage-cli company put-contacts-types-by-id - Put ContactType

finance - Manage finance

connectwise-manage-cli finance delete-agreements-by-id - Delete Agreement
connectwise-manage-cli finance delete-agreements-types-by-id - Delete AgreementType
connectwise-manage-cli finance delete-invoices-by-id - Delete Invoice
connectwise-manage-cli finance get-agreements - Get List of Agreement
connectwise-manage-cli finance get-agreements-by-id - Get Agreement
connectwise-manage-cli finance get-agreements-by-parent-id-additions - Get List of Addition
connectwise-manage-cli finance get-agreements-by-parent-id-adjustments - Get List of Adjustment
connectwise-manage-cli finance get-agreements-by-parent-id-board-defaults - Get List of BoardDefault
connectwise-manage-cli finance get-agreements-by-parent-id-configurations - Get List of ConfigurationReference
connectwise-manage-cli finance get-agreements-by-parent-id-sites - Get List of AgreementSite
connectwise-manage-cli finance get-agreements-by-parent-id-work-role-exclusions - Get List of AgreementWorkRoleExclusion
connectwise-manage-cli finance get-agreements-by-parent-id-work-type-exclusions - Get List of AgreementWorkTypeExclusion
connectwise-manage-cli finance get-agreements-by-parent-id-workroles - Get List of AgreementWorkRole
connectwise-manage-cli finance get-agreements-by-parent-id-worktypes - Get List of AgreementWorkType
connectwise-manage-cli finance get-agreements-count - Get Count of Agreement
connectwise-manage-cli finance get-agreements-types - Get List of AgreementType
connectwise-manage-cli finance get-agreements-types-by-id - Get AgreementType
connectwise-manage-cli finance get-agreements-types-count - Get Count of AgreementType
connectwise-manage-cli finance get-agreements-types-info - Get List of AgreementTypeInfo
connectwise-manage-cli finance get-invoices - Get List of Invoice
connectwise-manage-cli finance get-invoices-by-id - Get Invoice
connectwise-manage-cli finance get-invoices-by-id-pdf - Get Invoice
connectwise-manage-cli finance get-invoices-by-parent-id-commissions - Get List of InvoiceCommissions
connectwise-manage-cli finance get-invoices-by-parent-id-gl-entries - Get List of GLEntries
connectwise-manage-cli finance get-invoices-by-parent-id-payments - Get List of Payment
connectwise-manage-cli finance get-invoices-by-parent-id-routings - Get List of Invoice Routings
connectwise-manage-cli finance get-invoices-count - Get Count of Invoice
connectwise-manage-cli finance patch-agreements-by-id - Patch Agreement
connectwise-manage-cli finance patch-agreements-types-by-id - Patch AgreementType
connectwise-manage-cli finance patch-invoices-by-id - Patch Invoice
connectwise-manage-cli finance post-agreements - Post Agreement
connectwise-manage-cli finance post-agreements-by-id-copy - Post AgreementType
connectwise-manage-cli finance post-agreements-by-id-invoice - Post AgreementInvoice
connectwise-manage-cli finance post-agreements-by-parent-id-additions - Post Addition
connectwise-manage-cli finance post-agreements-by-parent-id-adjustments - Post Adjustment
connectwise-manage-cli finance post-agreements-by-parent-id-board-defaults - Post BoardDefault
connectwise-manage-cli finance post-agreements-by-parent-id-configurations - Post ConfigurationReference
connectwise-manage-cli finance post-agreements-by-parent-id-copy - Post CopyAgreementAction
connectwise-manage-cli finance post-agreements-by-parent-id-sites - Post AgreementSite
connectwise-manage-cli finance post-agreements-by-parent-id-work-role-exclusions - Post AgreementWorkRoleExclusion
connectwise-manage-cli finance post-agreements-by-parent-id-work-type-exclusions - Post AgreementWorkTypeExclusion
connectwise-manage-cli finance post-agreements-by-parent-id-workroles - Post AgreementWorkRole
connectwise-manage-cli finance post-agreements-by-parent-id-worktypes - Post AgreementWorkType
connectwise-manage-cli finance post-agreements-types - Post AgreementType
connectwise-manage-cli finance post-invoices - Post Invoice
connectwise-manage-cli finance post-invoices-by-parent-id-payments - Post Payment
connectwise-manage-cli finance post-invoices-by-parent-id-routings - Post Invoice Routings
connectwise-manage-cli finance put-agreements-by-id - Put Agreement
connectwise-manage-cli finance put-agreements-types-by-id - Put AgreementType
connectwise-manage-cli finance put-invoices-by-id - Put Invoice

procurement - Manage procurement

connectwise-manage-cli procurement delete-products-by-id - Delete ProductItem
connectwise-manage-cli procurement delete-purchaseorders-by-id - Delete PurchaseOrder
connectwise-manage-cli procurement delete-purchaseorders-by-parent-id-lineitems - Delete PurchaseOrderLineItem
connectwise-manage-cli procurement get-products - Get List of ProductItem
connectwise-manage-cli procurement get-products-by-id - Get ProductItem
connectwise-manage-cli procurement get-products-by-parent-id-components - Get List of ProductComponent
connectwise-manage-cli procurement get-products-by-parent-id-picking-shipping-details - Get List of ProductPickingShippingDetail
connectwise-manage-cli procurement get-products-count - Get Count of ProductItem
connectwise-manage-cli procurement get-purchaseorders - Get List of PurchaseOrder
connectwise-manage-cli procurement get-purchaseorders-by-id - Get PurchaseOrder
connectwise-manage-cli procurement get-purchaseorders-by-id-info - Get PurchaseOrderInfo
connectwise-manage-cli procurement get-purchaseorders-by-parent-id-lineitems - Get List of PurchaseOrderLineItem
connectwise-manage-cli procurement get-purchaseorders-count - Get Count of PurchaseOrder
connectwise-manage-cli procurement get-purchaseorders-info - Get List of PurchaseOrderInfo
connectwise-manage-cli procurement get-purchaseorders-info-count - Get Count of PurchaseOrderInfo
connectwise-manage-cli procurement patch-products-by-id - Patch ProductItem
connectwise-manage-cli procurement patch-purchaseorders-by-id - Patch PurchaseOrder
connectwise-manage-cli procurement post-products - Post ProductItem
connectwise-manage-cli procurement post-products-by-id-detach - Post ProductDetach
connectwise-manage-cli procurement post-products-by-parent-id-components - Post List of ProductComponent
connectwise-manage-cli procurement post-products-by-parent-id-picking-shipping-details - Post List of ProductPickingShippingDetail
connectwise-manage-cli procurement post-purchaseorders - Post PurchaseOrder
connectwise-manage-cli procurement post-purchaseorders-by-id-copy - Post PurchaseOrderCopy
connectwise-manage-cli procurement post-purchaseorders-by-id-rebatch - Post RebatchPurchaseOrder
connectwise-manage-cli procurement post-purchaseorders-by-id-unbatch - Post UnbatchPurchaseOrder
connectwise-manage-cli procurement post-purchaseorders-by-parent-id-lineitems - Post PurchaseOrderLineItem
connectwise-manage-cli procurement post-purchaseorders-by-parent-id-notes - Post PurchaseOrderNote
connectwise-manage-cli procurement put-products-by-id - Put ProductItem
connectwise-manage-cli procurement put-purchaseorders-by-id - Put PurchaseOrder

project - Manage project

connectwise-manage-cli project delete-by-id - Delete ApiProject
connectwise-manage-cli project delete-tickets-by-id - Delete ProjectTicket
connectwise-manage-cli project get - Get List of ApiProject
connectwise-manage-cli project get-by-id - Get ApiProject
connectwise-manage-cli project get-by-id-workplan - Get ProjectWorkplan
connectwise-manage-cli project get-by-parent-id-contacts - Get List of ProjectContact
connectwise-manage-cli project get-by-parent-id-notes - Get List of ProjectNote
connectwise-manage-cli project get-by-parent-id-phases - Get List of ProjectPhase
connectwise-manage-cli project get-by-parent-id-team-members - Get List of ProjectTeamMember
connectwise-manage-cli project get-count - Get Count of ApiProject
connectwise-manage-cli project get-tickets - Get List of ProjectTicket
connectwise-manage-cli project get-tickets-by-id - Get ProjectTicket
connectwise-manage-cli project get-tickets-by-parent-id-activities - Get List of ActivityReference Gets activities associated to the ticket Please use the /sales/activities?
connectwise-manage-cli project get-tickets-by-parent-id-all-notes - Get List of ProjectTicketNote
connectwise-manage-cli project get-tickets-by-parent-id-configurations - Get List of ConfigurationReference
connectwise-manage-cli project get-tickets-by-parent-id-documents - Get List of DocumentReference Gets the documents associated to the ticket Please use the /system/documents?
connectwise-manage-cli project get-tickets-by-parent-id-notes - Get List of TicketNote
connectwise-manage-cli project get-tickets-by-parent-id-products - Get List of ProductReference Gets the products associated to the ticket Please use the /procurement/products?
connectwise-manage-cli project get-tickets-by-parent-id-scheduleentries - Get List of ScheduleEntryReference Gets the schedule entries associated to the ticket Please use the /schedule/entries?
connectwise-manage-cli project get-tickets-by-parent-id-tasks - Get List of TicketTask
connectwise-manage-cli project get-tickets-by-parent-id-timeentries - Get List of TimeEntryReference Gets time entries associated to the ticket Please use the /time/entries?
connectwise-manage-cli project get-tickets-count - Get Count of ProjectTicket
connectwise-manage-cli project patch-by-id - Patch ApiProject
connectwise-manage-cli project patch-tickets-by-id - Patch ProjectTicket
connectwise-manage-cli project post - Post ApiProject
connectwise-manage-cli project post-by-parent-id-apply-templates - Post ApplyTemplates
connectwise-manage-cli project post-by-parent-id-contacts - Post ProjectContact
connectwise-manage-cli project post-by-parent-id-notes - Post ProjectNote
connectwise-manage-cli project post-by-parent-id-phases - Post ProjectPhase
connectwise-manage-cli project post-by-parent-id-team-members - Post ProjectTeamMember
connectwise-manage-cli project post-tickets - Post ProjectTicket
connectwise-manage-cli project post-tickets-by-parent-id-configurations - Post ConfigurationReference
connectwise-manage-cli project post-tickets-by-parent-id-convert - Post SuccessResponse
connectwise-manage-cli project post-tickets-by-parent-id-notes - Post TicketNote
connectwise-manage-cli project post-tickets-by-parent-id-tasks - Post TicketTask
connectwise-manage-cli project post-tickets-search - Post List of ProjectTicket
connectwise-manage-cli project put-by-id - Put ApiProject
connectwise-manage-cli project put-tickets-by-id - Put ProjectTicket

sales - Manage sales

connectwise-manage-cli sales delete-activities-by-id - Delete Activity
connectwise-manage-cli sales delete-activities-statuses-by-id - Delete ActivityStatus
connectwise-manage-cli sales delete-activities-types-by-id - Delete ActivityType
connectwise-manage-cli sales delete-opportunities-by-id - Delete ConnectWise.Apis.v3_0.v2015_3.Sales.Opportunity.Opportunity
connectwise-manage-cli sales delete-opportunities-by-parent-id-forecast - Delete Forecast
connectwise-manage-cli sales delete-opportunities-ratings-by-id - Delete OpportunityRating
connectwise-manage-cli sales delete-opportunities-statuses-by-id - Delete OpportunityStatus
connectwise-manage-cli sales delete-opportunities-types-by-id - Delete OpportunityType
connectwise-manage-cli sales get-activities - Get List of Activity
connectwise-manage-cli sales get-activities-by-id - Get Activity
connectwise-manage-cli sales get-activities-count - Get Count of Activity
connectwise-manage-cli sales get-activities-statuses - Get List of ActivityStatus
connectwise-manage-cli sales get-activities-statuses-by-id - Get ActivityStatus
connectwise-manage-cli sales get-activities-statuses-count - Get Count of ActivityStatus
connectwise-manage-cli sales get-activities-statuses-info - Get List of ActivityStatusInfos
connectwise-manage-cli sales get-activities-types - Get List of ActivityType
connectwise-manage-cli sales get-activities-types-by-id - Get ActivityType
connectwise-manage-cli sales get-activities-types-count - Get Count of ActivityType
connectwise-manage-cli sales get-opportunities - Get List of ConnectWise.Apis.v3_0.v2015_3.Sales.Opportunity.Opportunity
connectwise-manage-cli sales get-opportunities-by-id - Get ConnectWise.Apis.v3_0.v2015_3.Sales.Opportunity.Opportunity
connectwise-manage-cli sales get-opportunities-by-parent-id-contacts - Get List of OpportunityContact
connectwise-manage-cli sales get-opportunities-by-parent-id-forecast - Get List of Forecast
connectwise-manage-cli sales get-opportunities-by-parent-id-notes - Get List of OpportunityNote
connectwise-manage-cli sales get-opportunities-by-parent-id-team - Get List of Team
connectwise-manage-cli sales get-opportunities-conversions-by-id - Get Conversion
connectwise-manage-cli sales get-opportunities-count - Get Count of ConnectWise.Apis.v3_0.v2015_3.Sales.Opportunity.Opportunity
connectwise-manage-cli sales get-opportunities-default - Get ConnectWise.Apis.v3_0.v2015_3.Sales.Opportunity.Opportunity
connectwise-manage-cli sales get-opportunities-ratings - Get List of OpportunityRating
connectwise-manage-cli sales get-opportunities-ratings-by-id - Get OpportunityRating
connectwise-manage-cli sales get-opportunities-ratings-count - Get Count of OpportunityRating
connectwise-manage-cli sales get-opportunities-ratings-info - Get List of OpportunityRatingInfo
connectwise-manage-cli sales get-opportunities-statuses - Get List of OpportunityStatus
connectwise-manage-cli sales get-opportunities-statuses-by-id - Get OpportunityStatus
connectwise-manage-cli sales get-opportunities-statuses-count - Get Count of OpportunityStatus
connectwise-manage-cli sales get-opportunities-statuses-info - Get List of OpportunityStatusInfos
connectwise-manage-cli sales get-opportunities-types - Get List of OpportunityType
connectwise-manage-cli sales get-opportunities-types-by-id - Get OpportunityType
connectwise-manage-cli sales get-opportunities-types-count - Get Count of OpportunityType
connectwise-manage-cli sales get-opportunities-types-info - Get List of OpportunityTypeInfos
connectwise-manage-cli sales patch-activities-by-id - Patch Activity
connectwise-manage-cli sales patch-activities-statuses-by-id - Patch ActivityStatus
connectwise-manage-cli sales patch-activities-types-by-id - Patch ActivityType
connectwise-manage-cli sales patch-opportunities-by-id - Patch ConnectWise.Apis.v3_0.v2015_3.Sales.Opportunity.Opportunity
connectwise-manage-cli sales patch-opportunities-by-parent-id-forecast - Patch Forecast
connectwise-manage-cli sales patch-opportunities-ratings-by-id - Patch OpportunityRating
connectwise-manage-cli sales patch-opportunities-statuses-by-id - Patch OpportunityStatus
connectwise-manage-cli sales patch-opportunities-types-by-id - Patch OpportunityType
connectwise-manage-cli sales post-activities - Post Activity
connectwise-manage-cli sales post-activities-statuses - Post ActivityStatus
connectwise-manage-cli sales post-activities-types - Post ActivityType
connectwise-manage-cli sales post-opportunities - Post ConnectWise.Apis.v3_0.v2015_3.Sales.Opportunity.Opportunity
connectwise-manage-cli sales post-opportunities-by-id-convert-to-agreement - Post ApiAgreement
connectwise-manage-cli sales post-opportunities-by-id-convert-to-order - Post ApiSalesOrder
connectwise-manage-cli sales post-opportunities-by-id-convert-to-project - Post ApiProject
connectwise-manage-cli sales post-opportunities-by-id-convert-to-service-ticket - Post ApiTicket
connectwise-manage-cli sales post-opportunities-by-parent-id-contacts - Post OpportunityContact
connectwise-manage-cli sales post-opportunities-by-parent-id-forecast - Post Forecast
connectwise-manage-cli sales post-opportunities-by-parent-id-notes - Post OpportunityNote
connectwise-manage-cli sales post-opportunities-by-parent-id-team - Post Team
connectwise-manage-cli sales post-opportunities-ratings - Post OpportunityRating
connectwise-manage-cli sales post-opportunities-statuses - Post OpportunityStatus
connectwise-manage-cli sales post-opportunities-types - Post OpportunityType
connectwise-manage-cli sales put-activities-by-id - Put Activity
connectwise-manage-cli sales put-activities-statuses-by-id - Put ActivityStatus
connectwise-manage-cli sales put-activities-types-by-id - Put ActivityType
connectwise-manage-cli sales put-opportunities-by-id - Put ConnectWise.Apis.v3_0.v2015_3.Sales.Opportunity.Opportunity
connectwise-manage-cli sales put-opportunities-by-parent-id-forecast - Put Forecast
connectwise-manage-cli sales put-opportunities-ratings-by-id - Put OpportunityRating
connectwise-manage-cli sales put-opportunities-statuses-by-id - Put OpportunityStatus
connectwise-manage-cli sales put-opportunities-types-by-id - Put OpportunityType

service - Manage service

connectwise-manage-cli service delete-boards-by-id - Delete Board
connectwise-manage-cli service delete-priorities-by-id - Delete Priority
connectwise-manage-cli service delete-sources-by-id - Delete Source
connectwise-manage-cli service delete-tickets-by-id - Delete Ticket
connectwise-manage-cli service delete-tickets-by-parent-id-configurations-by-id - Delete ConfigurationReference
connectwise-manage-cli service delete-tickets-by-parent-id-notes-by-id - Delete ServiceNote
connectwise-manage-cli service delete-tickets-by-parent-id-tasks-by-id - Delete Task
connectwise-manage-cli service delete-tickets-changelogs - Delete Ticket Change Logs
connectwise-manage-cli service get-boards - Get List of Board
connectwise-manage-cli service get-boards-by-id - Get Board
connectwise-manage-cli service get-boards-by-id-usages - Get List of Usage Count
connectwise-manage-cli service get-boards-by-parent-id-statuses - Get List of BoardStatus
connectwise-manage-cli service get-boards-by-parent-id-type-sub-type-item-associations - Get List of BoardTypeSubTypeItemAssociation
connectwise-manage-cli service get-boards-count - Get Count of Board
connectwise-manage-cli service get-priorities - Get List of Priority
connectwise-manage-cli service get-priorities-by-id - Get Priority
connectwise-manage-cli service get-priorities-by-id-image - Get Priority
connectwise-manage-cli service get-priorities-by-id-usages - Get List of Usage Count
connectwise-manage-cli service get-priorities-count - Get Count of Priority
connectwise-manage-cli service get-sources - Get List of Source
connectwise-manage-cli service get-sources-by-id - Get Source
connectwise-manage-cli service get-sources-by-id-info - Get SourceInfos
connectwise-manage-cli service get-sources-by-id-usages - Get List of Usage Count
connectwise-manage-cli service get-sources-count - Get Count of Source
connectwise-manage-cli service get-sources-info - Get List of SourceInfos
connectwise-manage-cli service get-sources-info-count - Get Count of SourceInfo
connectwise-manage-cli service get-tickets - Get List of ConnectWise.Apis.v3_0.v2015_3.Service.Ticket.Ticket
connectwise-manage-cli service get-tickets-by-id - Get Ticket
connectwise-manage-cli service get-tickets-by-id-info - Get TicketInfos
connectwise-manage-cli service get-tickets-by-parent-id-activities - Get List of ActivityReference Gets activities associated to the ticket Please use the /sales/activities?
connectwise-manage-cli service get-tickets-by-parent-id-activities-count - Get Count of ActivityReference Gets count of activities associated to the ticket Please use the /sales/activities/count?
connectwise-manage-cli service get-tickets-by-parent-id-all-notes - Get List of ServiceTicketNote
connectwise-manage-cli service get-tickets-by-parent-id-configurations - Get List of ConfigurationReference
connectwise-manage-cli service get-tickets-by-parent-id-configurations-by-id - Get ConfigurationReference
connectwise-manage-cli service get-tickets-by-parent-id-configurations-count - Get Count of ConfigurationReference
connectwise-manage-cli service get-tickets-by-parent-id-documents - Get List of DocumentReference Gets the documents associated to the ticket Please use the /system/documents?
connectwise-manage-cli service get-tickets-by-parent-id-documents-count - Get Count of DocumentReference
connectwise-manage-cli service get-tickets-by-parent-id-notes - Get List of ServiceNote
connectwise-manage-cli service get-tickets-by-parent-id-notes-by-id - Get ServiceNote
connectwise-manage-cli service get-tickets-by-parent-id-notes-count - Get Count of ServiceNote
connectwise-manage-cli service get-tickets-by-parent-id-products - Get List of ProductReference Gets the products associated to the ticket Please use the /procurement/products?
connectwise-manage-cli service get-tickets-by-parent-id-products-count - Get Count of ProductReference Gets the products associated to the ticket Please use the /procurement/products/count?
connectwise-manage-cli service get-tickets-by-parent-id-scheduleentries - Get List of ScheduleEntryReference Gets the schedule entries associated to the ticket Please use the /schedule/entries?
connectwise-manage-cli service get-tickets-by-parent-id-scheduleentries-count - Get Count of ScheduleEntryReference Gets the schedule entries count associated to the ticket Please use the
connectwise-manage-cli service get-tickets-by-parent-id-tasks - Get List of Task
connectwise-manage-cli service get-tickets-by-parent-id-tasks-by-id - Get Task
connectwise-manage-cli service get-tickets-by-parent-id-tasks-count - Get Count of Task
connectwise-manage-cli service get-tickets-by-parent-id-timeentries - Get List of TimeEntryReference Gets time entries associated to the ticket Please use the /time/entries?
connectwise-manage-cli service get-tickets-by-parent-id-timeentries-count - Get Count of TimeEntryReference Gets time entries count associated to the ticket Please use the /time/entries/count?
connectwise-manage-cli service get-tickets-calculate-sla - Get List of ConnectWise.Apis.v3_0.v2015_3.Service.Ticket.Ticket with SLA calculated
connectwise-manage-cli service get-tickets-changelogs - Get List of Ticket Change Log
connectwise-manage-cli service get-tickets-count - Get Count of ConnectWise.Apis.v3_0.v2015_3.Service.Ticket.Ticket
connectwise-manage-cli service get-tickets-info - Get List of TicketInfos
connectwise-manage-cli service get-tickets-info-count - Get Count of TicketInfo
connectwise-manage-cli service patch-boards-by-id - Patch Board
connectwise-manage-cli service patch-priorities-by-id - Patch Priority
connectwise-manage-cli service patch-sources-by-id - Patch Source
connectwise-manage-cli service patch-tickets-by-id - Patch Ticket
connectwise-manage-cli service patch-tickets-by-parent-id-notes-by-id - Patch ServiceNote
connectwise-manage-cli service patch-tickets-by-parent-id-tasks-by-id - Patch Task
connectwise-manage-cli service post-boards - Post Board
connectwise-manage-cli service post-boards-by-parent-id-statuses - Post BoardStatus
connectwise-manage-cli service post-boards-copy - Post Board
connectwise-manage-cli service post-priorities - Post Priority
connectwise-manage-cli service post-sources - Post Source
connectwise-manage-cli service post-tickets - Post Ticket
connectwise-manage-cli service post-tickets-by-id-copy - Post TicketCopy
connectwise-manage-cli service post-tickets-by-parent-id-attach-children - Post SuccessResponse
connectwise-manage-cli service post-tickets-by-parent-id-configurations - Post ConfigurationReference
connectwise-manage-cli service post-tickets-by-parent-id-convert - Post SuccessResponse
connectwise-manage-cli service post-tickets-by-parent-id-merge - Post SuccessResponse
connectwise-manage-cli service post-tickets-by-parent-id-notes - Post ServiceNote
connectwise-manage-cli service post-tickets-by-parent-id-tasks - Post Task
connectwise-manage-cli service post-tickets-search - Post List of Ticket
connectwise-manage-cli service put-boards-by-id - Put Board
connectwise-manage-cli service put-priorities-by-id - Put Priority
connectwise-manage-cli service put-sources-by-id - Put Source
connectwise-manage-cli service put-tickets-by-id - Put Ticket
connectwise-manage-cli service put-tickets-by-parent-id-notes-by-id - Put ServiceNote
connectwise-manage-cli service put-tickets-by-parent-id-tasks-by-id - Put Task

system - Manage system

connectwise-manage-cli system delete-members-by-id-unused-time-sheets - Delete Member
connectwise-manage-cli system delete-members-types-by-id - Delete MemberType
connectwise-manage-cli system get-info - Get Info
connectwise-manage-cli system get-info-departmentlocations - Get List of DepartmentLocationInfo
connectwise-manage-cli system get-info-departmentlocations-by-id - Get DepartmentLocationInfo
connectwise-manage-cli system get-info-departmentlocations-count - Get Count of DepartmentLocationInfo
connectwise-manage-cli system get-info-departments - Get List of DepartmentInfo
connectwise-manage-cli system get-info-departments-by-id - Get DepartmentInfo
connectwise-manage-cli system get-info-departments-count - Get Count of DepartmentInfo
connectwise-manage-cli system get-info-links - Get List of LinkInfo
connectwise-manage-cli system get-info-links-by-id - Get LinkInfo
connectwise-manage-cli system get-info-links-count - Get Count of LinkInfo
connectwise-manage-cli system get-info-locales - Get List of LocaleInfo
connectwise-manage-cli system get-info-locales-by-id - Get LocaleInfo
connectwise-manage-cli system get-info-locales-count - Get Count of LocaleInfo
connectwise-manage-cli system get-info-locations - Get List of LocationInfo
connectwise-manage-cli system get-info-locations-by-id - Get LocationInfo
connectwise-manage-cli system get-info-locations-count - Get Count of LocationInfo
connectwise-manage-cli system get-info-members - Get List of MemberInfo
connectwise-manage-cli system get-info-members-by-id - Get MemberInfo
connectwise-manage-cli system get-info-members-count - Get Count of MemberInfo
connectwise-manage-cli system get-info-membersmember-identifierregextypes - Get MemberInfo
connectwise-manage-cli system get-info-personas - Get List of PersonasInfo
connectwise-manage-cli system get-info-personas-by-id - Get PersonasInfo
connectwise-manage-cli system get-info-personas-count - Get Count of PersonasInfo
connectwise-manage-cli system get-info-standard-notes - Get List of StandardNoteInfo
connectwise-manage-cli system get-info-standard-notes-by-id - Get StandardNoteInfo
connectwise-manage-cli system get-info-standard-notes-count - Get Count of StandardNoteInfo
connectwise-manage-cli system get-members - Get List of Member
connectwise-manage-cli system get-members-by-id - Get Member
connectwise-manage-cli system get-members-by-id-image - Get
connectwise-manage-cli system get-members-by-id-usages - Get List of Usage Count
connectwise-manage-cli system get-members-by-parent-id-certifications - Get List of MemberCertification
connectwise-manage-cli system get-members-by-parent-id-managed-device-accounts - Get List of ManagedDeviceAccount
connectwise-manage-cli system get-members-by-parent-id-mycertifications - Get List of MemberCertification
connectwise-manage-cli system get-members-by-parent-id-notification-settings - Get List of MemberNotificationSetting
connectwise-manage-cli system get-members-by-parent-id-personas - Get List of MemberPersona
connectwise-manage-cli system get-members-calendarsync - Get List of Member to be use for calendar sync subscriptions
connectwise-manage-cli system get-members-count - Get Count of Usage
connectwise-manage-cli system get-members-types - Get List of MemberType
connectwise-manage-cli system get-members-types-by-id - Get MemberType
connectwise-manage-cli system get-members-types-count - Get Count of MemberType
connectwise-manage-cli system get-members-types-info - Get List of MemberType
connectwise-manage-cli system get-members-with-sso - Get List of Member
connectwise-manage-cli system patch-members-by-id - Patch Member
connectwise-manage-cli system patch-members-types-by-id - Patch MemberType
connectwise-manage-cli system post-members - Post Member
connectwise-manage-cli system post-members-by-id-deactivate - Post MemberDeactivation
connectwise-manage-cli system post-members-by-id-link-sso-user - Post SuccessResponse
connectwise-manage-cli system post-members-by-id-submit - Post SuccessResponse
connectwise-manage-cli system post-members-by-id-unlink-sso-user - Post SuccessResponse
connectwise-manage-cli system post-members-by-member-identifier-tokens - Post Token
connectwise-manage-cli system post-members-by-parent-id-certifications - Post MemberCertification
connectwise-manage-cli system post-members-by-parent-id-mycertifications - Post MemberCertification
connectwise-manage-cli system post-members-by-parent-id-notification-settings - Post MemberNotificationSetting
connectwise-manage-cli system post-members-by-parent-id-personas - Post MemberPersona
connectwise-manage-cli system post-members-by-ssoid-deactivate-iam-member - Delete Member Via IAM
connectwise-manage-cli system post-members-types - Post MemberType
connectwise-manage-cli system put-members-by-id - Put Member
connectwise-manage-cli system put-members-types-by-id - Put MemberType

time - Manage time

connectwise-manage-cli time delete-entries-by-id - Delete TimeEntry
connectwise-manage-cli time delete-sheets-by-id - Delete TimeSheet
connectwise-manage-cli time get-entries - Get List of TimeEntry
connectwise-manage-cli time get-entries-by-id - Get TimeEntry
connectwise-manage-cli time get-entries-by-parent-id-audits - Get List of TimeEntryAudit
connectwise-manage-cli time get-entries-count - Get Count of TimeEntry
connectwise-manage-cli time get-sheets - Get List of TimeSheet
connectwise-manage-cli time get-sheets-by-id - Get TimeSheet
connectwise-manage-cli time get-sheets-by-parent-id-audits - Get List of TimeSheetAudit
connectwise-manage-cli time get-sheets-count - Get Count of TimeSheet
connectwise-manage-cli time patch-entries-by-id - Patch TimeEntry
connectwise-manage-cli time post-entries - Post TimeEntry
connectwise-manage-cli time post-entries-defaults - Post TimeEntry
connectwise-manage-cli time post-sheets-by-id-approve - Post SuccessResponse
connectwise-manage-cli time post-sheets-by-id-reject - Post SuccessResponse
connectwise-manage-cli time post-sheets-by-id-reverse - Post SuccessResponse
connectwise-manage-cli time post-sheets-by-id-submit - Post SuccessResponse
connectwise-manage-cli time put-entries-by-id - Put TimeEntry

Finding the right command

When you know what you want to do but not which command does it, ask the CLI directly:

connectwise-manage-cli which "<capability in your own words>"

which resolves a natural-language capability query to the best matching command from this CLI's curated feature index. Exit code 0 means at least one match; exit code 2 means no confident match - fall back to --help or use a narrower query.

Recipes

Triage new tickets, agent-friendly

connectwise-manage-cli service get-tickets --conditions 'status/name="New"' --agent --select id,summary,board.name,company.identifier,owner.identifier

Narrows the deeply-nested ticket payload to the five fields an agent actually needs, so it doesn't burn context parsing the full record.

Find unbilled work before the billing cutoff

connectwise-manage-cli unbilled --since 7d --agent

Lists tickets touched this week with zero or under-threshold time logged - the join the PSA won't give you.

Account 360 before a QBR

connectwise-manage-cli account "Acme Corp" --agent

One card with contacts, active agreements, deployed configurations, and open-ticket count instead of five web screens.

Build a safe conditions filter

connectwise-manage-cli condition build --field board/id --op in --value 2,3 --field status/name --op = --value New

Emits a validated conditions string (correct quoting, AND join) you can paste into any list command.

Large / historical tenant: keep sync and reads fast

On a tenant with years of history, a plain sync is expensive: ConnectWise list endpoints declare no "changed since" parameter, so every sync re-fetches each resource in full (you'll see resource_not_incremental warnings) and --since has no effect on the sync itself. Use these levers:

Scope the sync with a conditions filter so it fetches only a working window instead of the whole history. sync takes no resource positional: name the resource with --resources and attach the condition with --resource-param <resource>:<key>=<value> (repeat the pair per high-volume resource). Build the expression with condition build first:
```
connectwise-manage-cli sync --resources service-tickets --resource-param "service-tickets:conditions=lastUpdated > [2025-01-01T00:00:00Z]"
```
Keep reads local. The cross-entity views (unbilled, account, agreement-burn, board, stale, workload) read the local mirror. search defaults to auto mode (it tries the live API first); add --data-source local and/or --type <resource> to stay fully offline. If a command exceeds its default timeout on a big tenant, give it more room with --timeout 2m.
On the MCP server, the search tool is already local-only and bounded; run the other commands via connectwise-manage_execute and add the same --param / --data-source local / --timeout flags when the tenant is large.

Auth Setup

ConnectWise Manage uses HTTP Basic auth with a twist: the username is the composite companyId+publicKey and the password is the privateKey, plus a clientId GUID header is required on every call (registered at developer.connectwise.com). Set CW_COMPANY_ID, CW_PUBLIC_KEY, CW_PRIVATE_KEY, and CW_CLIENT_ID; set CW_SITE to your region host (api-na, api-eu, api-au) or your on-prem host. Run doctor to validate all four credentials and reachability before anything else.

Run connectwise-manage-cli doctor to verify setup.

Agent Mode

Add --agent to any command. Expands to: --json --compact --no-input --no-color --yes.

Pipeable - JSON on stdout, errors on stderr
Filterable - --select keeps a subset of fields. Dotted paths descend into nested structures; arrays traverse element-wise. Critical for keeping context small on verbose APIs:
```
connectwise-manage-cli project get --agent --select id,name,status
```
Previewable - --dry-run shows the request without sending
Offline-friendly - sync/search commands can use the local SQLite store when available
Non-interactive - never prompts, every input is a flag
Explicit retries - use --idempotent only when an already-existing create should count as success, and --ignore-missing only when a missing delete target should count as success

Response envelope

Commands that read from the local store or the API wrap output in a provenance envelope:

{
  "meta": {"source": "live" | "local", "synced_at": "...", "reason": "..."},
  "results": <data>
}

Parse .results for data and .meta.source to know whether it's live or local. A human-readable N results (live) summary is printed to stderr only when stdout is a terminal AND no machine-format flag (--json, --csv, --compact, --quiet, --plain, --select) is set - piped/agent consumers and explicit-format runs get pure JSON on stdout.

Agent Feedback

When you (or the agent) notice something off about this CLI, record it:

connectwise-manage-cli feedback "the --since flag is inclusive but docs say exclusive"
connectwise-manage-cli feedback --stdin < notes.txt
connectwise-manage-cli feedback list --json --limit 10

Entries are stored locally at ~/.local/share/connectwise-manage-cli/feedback.jsonl. They are never POSTed unless CONNECTWISE_MANAGE_FEEDBACK_ENDPOINT is set AND either --send is passed or CONNECTWISE_MANAGE_FEEDBACK_AUTO_SEND=true. Default behavior is local-only.

Write what surprised you, not a bug report. Short, specific, one line: that is the part that compounds.

Output Delivery

Every command accepts --deliver <sink>. The output goes to the named sink in addition to (or instead of) stdout, so agents can route command results without hand-piping. Three sinks are supported:

Sink	Effect
`stdout`	Default; write to stdout only
`file:<path>`	Atomically write output to `<path>` (tmp + rename)
`webhook:<url>`	POST the output body to the URL (`application/json` or `application/x-ndjson` when `--compact`)

Unknown schemes are refused with a structured error naming the supported set. Webhook failures return non-zero and log the URL + HTTP status on stderr.

Named Profiles

A profile is a saved set of flag values, reused across invocations. Use it when a scheduled agent calls the same command every run with the same configuration - HeyGen's "Beacon" pattern.

connectwise-manage-cli profile save briefing --json
connectwise-manage-cli --profile briefing project get
connectwise-manage-cli profile list --json
connectwise-manage-cli profile show briefing
connectwise-manage-cli profile delete briefing --yes

Explicit flags always win over profile values; profile values win over defaults. agent-context lists all available profiles under available_profiles so introspecting agents discover them at runtime.

Exit Codes

Code	Meaning
0	Success
2	Usage error (wrong arguments)
3	Resource not found
4	Authentication required
5	API error (upstream issue)
7	Rate limited (wait and retry)
10	Config error

Argument Parsing

Parse $ARGUMENTS:

Empty, help, or --help → show connectwise-manage-cli --help output
Starts with install → ends with mcp → MCP installation; otherwise → see Prerequisites above
Anything else → Direct Use (execute as CLI command with --agent)

MCP Server Installation

Install the MCP binary (run the install script from the Prerequisites section, or see mcp-install.md for per-agent wire-up).

claude mcp add connectwise-manage-mcp -- connectwise-manage-mcp

Verify: claude mcp list

Direct Use

Check if installed: which connectwise-manage-cli If not found, offer to install (see Prerequisites at the top of this skill).
Match the user query to the best command from the Unique Capabilities and Command Reference above.

Execute with the --agent flag:

connectwise-manage-cli <command> [subcommand] [args] --agent

If ambiguous, drill into subcommand help: connectwise-manage-cli <command> --help.

connectwise-manage

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