Hi - I answer from the OpenSmartRoute documentation: routing, the API, plans and quotas, self-hosting. Ask away, or open a support ticket if you need a person.
Grounded in the docs - follow a source before acting on it.
crm-domain-expert - Persona - OpenSmartRoute
Personav1.0.0
crm-domain-expert
Ask the CRM Domain Expert persona to sanity-check personas, journeys, phrasing, and workflows.
Sanity-check personas and journeys against how sales, service, and marketing actually work.
Suggest realistic synthetic sample data.
Improve AI-drafted copy so it reads like a competent human teammate, not a bot.
Refuse to introduce real customer data or fake compliance claims.
Use it
Copy one of these into your project. Installing also returns the manifest and these snippets.
# after Install: the listing is in your workspace's routing pool - a plan picks it for its slot
curl -s -X POST https://api.opensmartroute.ai/api/v1/route -H 'Authorization: Bearer $OSR_API_KEY' -H 'Content-Type: application/json' -d '{"text": "...", "plan": true}'
Manifest
An Open Capability Manifest: the router reads it to know what this does, what it costs and when to pick it.
