sela-reschedule-flow

Name: sela-reschedule-flow
Author: knsiuss

Canonical reschedule conversation flow (deterministic buttons + free-text date input). Use for any book/reschedule/cancel dialogue.

by knsiuss(0) 0 installs

Free

Free account. Installing gives you the manifest plus copy-paste snippets.

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About

Imported from knsiuss/sela (skills/sela-reschedule-flow/SKILL.md). Install upstream with npx skills add knsiuss/sela --skill sela-reschedule-flow. Copyright stays with the author.

Reschedule Flow

Buttons for canonical actions (max 3 quick-reply or 2 CTA, label ≤20 chars): Lihat slot, Pilih slot, Konfirmasi, Batal, Bicara staf. Button tap = deterministic intent, no NLU needed.
Free text ONLY for date/time input + reason. Everything ambiguous → one clarification question + button options, never a guess.
Always re-confirm the slot in canonical form (day, date, time, timezone) via button before writing.
Link-fallback: when the channel cannot complete booking inline (e.g. SMS), send a booking link instead of failing.
After write: confirmation + "reply OPERATOR for staff" escape hatch on every message.

Use it

Copy one of these into your project. Installing also returns the manifest and these snippets.

# after Install: the listing is in your workspace's routing pool - a plan picks it for its slot
curl -s -X POST https://api.opensmartroute.ai/api/v1/route -H 'Authorization: Bearer $OSR_API_KEY' -H 'Content-Type: application/json' -d '{"text": "...", "plan": true}'

Manifest

An Open Capability Manifest: the router reads it to know what this does, what it costs and when to pick it.

knsiuss-sela-sela-reschedule-flow.ocm.jsonjson

{
  "ocm": "1",
  "id": "knsiuss-sela-sela-reschedule-flow",
  "kind": "skill",
  "name": "sela-reschedule-flow",
  "description": "Canonical reschedule conversation flow (deterministic buttons + free-text date input). Use for any book/reschedule/cancel dialogue.",
  "publisher": "knsiuss",
  "version": "1.0.0",
  "capabilities": {
    "domains": [
      "travel",
      "customer_support"
    ],
    "tags": [
      "skill-md",
      "github"
    ],
    "languages": [
      "en"
    ]
  },
  "quality_prior": 0.6,
  "examples": [
    "Canonical reschedule conversation flow (deterministic buttons + free-text date input). Use for any book/reschedule/cancel dialogue."
  ],
  "primary": false,
  "metadata": {
    "source": {
      "provider": "github",
      "repository": "https://github.com/knsiuss/sela",
      "path": "skills/sela-reschedule-flow/SKILL.md",
      "ref": "80ec49993986827dbff38ce2edc824012c845430",
      "url": "https://github.com/knsiuss/sela/blob/80ec49993986827dbff38ce2edc824012c845430/skills/sela-reschedule-flow/SKILL.md",
      "key": "knsiuss/sela/skills/sela-reschedule-flow/SKILL.md"
    }
  },
  "instructions": "# Reschedule Flow\n\n1. Buttons for canonical actions (max 3 quick-reply or 2 CTA, label ≤20 chars): Lihat slot, Pilih slot, Konfirmasi, Batal, Bicara staf. Button tap = deterministic intent, no NLU needed.\n2. Free text ONLY for date/time input + reason. Everything ambiguous → one clarification question + button options, never a guess.\n3. Always re-confirm the slot in canonical form (day, date, time, timezone) via button before writing.\n4. Link-fallback: when the channel cannot complete booking inline (e.g. SMS), send a booking link instead of failing.\n5. After write: confirmation + \"reply OPERA",
  "cost": {
    "context_tokens": 161
  }
}

Fetch it by URL: GET /api/v1/registry/knsiuss-sela-sela-reschedule-flow/manifest?version=1.0.0

About

Reschedule Flow

Use it

Manifest

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