Imported from openai/plugins (plugins/zoom/skills/contact-center/web/SKILL.md). Install upstream with npx skills add openai/plugins --skill web. Copyright stays with the author.

Zoom Contact Center SDK - Web

Name: zoom-contact-center-web
Author: openai

Official docs:

Quick Links

Integration Modes

Contact Center App in Zoom client:

Zoom Apps SDK engagement APIs/events.

External website embed:

Campaign SDK/web scripts (zoomCampaignSdk pattern).
Video client initialization pattern.

Smart Embed:

iframe + postMessage event contract.

Hard Guardrails

For campaign SDK, gate calls behind zoomCampaignSdk:ready.
Persist state by engagementId.
Expect context switching and background app behavior.
Validate CSP and allow-list settings before debugging logic.

Chaining

For in-client app APIs and auth flows: ../../zoom-apps-sdk/SKILL.md
For identity and OAuth: ../../oauth/SKILL.md
For cobrowse workflow: ../../cobrowse-sdk/SKILL.md

Operations

RUNBOOK.md - 5-minute preflight and debugging checklist.

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zoom-contact-center-web

About

Zoom Contact Center SDK - Web

Quick Links

Integration Modes

Hard Guardrails

Chaining

Operations

Use it

Manifest

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