Use cases

The same router, a different first rule for every team.

Each page below starts from the situation a team is in - the tickets, the code, the account data, the patient letter, the contract, the campaign - says what changes once requests are routed under one policy, follows one request through, and ends with the two text files that produce it.

Customer support
Answer the easy tickets cheaply. Escalate the hard ones before they get worse.
Small models answer FAQs; angry or complex tickets escalate to a frontier model or a human.
Software engineering
The right model for each coding task, from a one-line fix to a redesign.
Code requests go to the best coding model; everything else stops paying coding-model prices.
Financial services
Account data never leaves your boundary. Everything else routes on cost.
Requests with account data pin to your on-prem model; the audit trail satisfies the regulator.
Healthcare
Route sensitive healthcare workloads to approved models - and take the decision out of every application.
PII never leaves your boundary - a policy rule, not a promise. Everything else routes on cost.
Legal
Confidential documents, the strongest reasoning for them, and a person when the model is unsure.
Long contracts go to large-context models; a confidence floor routes low-certainty answers to counsel.
Retail & marketing
Ten thousand product descriptions on a cheap model. The campaign headline on the best one.
Bulk copy runs on cheap models within a per-tenant budget; brand-critical work gets the best.

By what you are trying to do

Start from the rules closest to your team, then change one line.

OpenSmartRoute is open source and the free plan keeps the full trace of every decision. Every use case above ends with its rules.yaml.

Create a free account All six, side by side

Free plan, no card. Fifteen thousand decisions a month with the full trace.

The same router, a different first rule for every team.

Answer the easy tickets cheaply. Escalate the hard ones before they get worse.

The right model for each coding task, from a one-line fix to a redesign.

Account data never leaves your boundary. Everything else routes on cost.

Route sensitive healthcare workloads to approved models - and take the decision out of every application.

Confidential documents, the strongest reasoning for them, and a person when the model is unsure.

Ten thousand product descriptions on a cheap model. The campaign headline on the best one.

By what you are trying to do

Start from the rules closest to your team, then change one line.

The same router, a different first rule for every team.

Answer the easy tickets cheaply. Escalate the hard ones before they get worse.

The right model for each coding task, from a one-line fix to a redesign.

Account data never leaves your boundary. Everything else routes on cost.

Route sensitive healthcare workloads to approved models - and take the decision out of every application.

Confidential documents, the strongest reasoning for them, and a person when the model is unsure.

Ten thousand product descriptions on a cheap model. The campaign headline on the best one.

By what you are trying to do

Start from the rules closest to your team, then change one line.